Send a support request

Briefly describe what happened. If you have a support ID, it helps us locate the issue.


Please provide your support ID if you suspect issues with your account. You can find the support-ID in the app under Settings / Account. Tap the ID to copy it to the clipboard.
Fields marked with * are mandatory. We use the information provided here to process and reply to your request. Please take note of our privacy policy.

This contact form is not for medical questions or interventions. In such cases, always contact your general practitioner, a phone number stored in the app or dial your local emergency number.